Mallabe subscriptions are immediately available for use once purchased, but - if you encounter the "Account Subscription Expired or Missing" (Error 1512) message while integrating with Mallabe, it typically indicates that your subscription is either expired or incorrect.

This issue may seem straightforward, but users sometimes overlook it by selecting the wrong subscription or forgetting to add a subscription altogether, even if it's a free one. In Mallabe, different integration modules require specific subscriptions. To ensure you've selected the correct module, follow these steps carefully:

  1. Login to your account.

  2. Click on “API Keys” or navigate to https://app.mallabe.com/accounts/me/apikeys/ once logged in.

  3. Click on “Subscriptions” tab.

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  4. Validate your active subscriptions.

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