Credit Card Based Subscriptions

If you have purchased a subscription through credit card, you can update your payment method by following the steps below:

  1. Login to your account.

  2. Click on “API Keys” or navigate to https://app.mallabe.com/accounts/me/apikeys/ once logged in.

  3. Click on “Subscriptions” tab.

    Screenshot 2024-03-15 at 20.24.27.png

  4. Click on “Open Self Service Portal”.

    Screenshot 2024-03-15 at 20.24.35.png

  5. Click on “Payment Methods”

    Screenshot 2025-04-13 at 14.51.13.png

  6. Insert the new credit card details and click “Add” or “Update”. Note that you might be redirected to a 3D secured verification page to verify your card.

    Screenshot 2025-04-13 at 14.51.18.png

<aside> 💡

Note: If you've used only part of your previous subscription, we'll refund a partial credit your account based on your usage for future payments. Once you've set up your new subscription, inform us so we can apply the credits accordingly.

</aside>

PayPal Based Subscriptions

Please follow this guide: https://www.notion.so/mallabe/I-Need-To-Change-My-PayPal-Payer-Account-b5ce6e4146274b859c0b92068e9216f0