In any case you would like to upgrade or downgrade a subscription, for example - upgrading due to reaching your current service limits, follow these steps:

  1. Login to your account.

  2. Click on “API Keys” or navigate to https://app.mallabe.com/accounts/me/apikeys/ once logged in.

  3. Navigate to the "Subscriptions" tab.

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  4. Click "Add Subscription."

    Screenshot 2024-03-16 at 17.48.31.png

  5. Select the relevant active module.

    Screenshot 2024-03-16 at 17.48.35.png

  6. Choose the appropriate plan and click "Buy."

    Screenshot 2024-03-16 at 17.48.46.png

  7. Complete the purchase details via the payment window.

Congratulations! Your previous subscription was removed from the platform and you can use your new subscription.

Partial Refunds

If you've upgraded from a non-free subscription, please reach out to us via chat message. We'll ensure you receive a refund for the unused portion of your previous subscription.