Upon registration, every user is prompted to activate their account by clicking on a confirmation email.
- If you haven't received the email, please check your bulk or spam folder in your inbox.
- To resend the activation email, simply log into your account using your email and password. The website will guide you through the process.
- If the account doesn't exist, it's likely that the wrong email was used during registration. Please go back and re-register.
- If the activation email has been resent and you still haven't received it, it's possible that your email service provider has blocked it.
- Another potential issue could be with your custom domain's MX records for email sending/receiving not being configured correctly.
- If none of these solutions work, Mallabe can manually activate your account, though please note that you may not receive further emails from us in this case.